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Welcome to the MSCCoC MIS website

The Memphis and Shelby County MIS has a proven success in collection of data, innovation of new technologies, and reporting of data entered in the system. The information we receive from our participants is invaluable to say the least. The data we collect can be used for all sorts of things other than just reporting to HUD. We have the capability to see a true picture of this city’s homeless population at any given time. Compile this data with other data such as the annual “Point in Time” count and you have a very informative set of information that can be used to see where help is needed most.



HMIS Transition

Exciting news! Our community is switching our local HMIS provider to Clarity Human Solutions, operated by BitFocus. Effective Friday, June 28th, all providers will have access to our current HMIS turned off; no system will be available for data entry from Saturday, June 29th until Monday, July 8th.

Beginning Monday, July 8th, we anticipate having all providers transitioned to our new system, and will be prepared to send out user invitations through our new platform.

We appreciate that change is never easy, and plan to maintain this page with an FAQ section, calendar dates for community webinars, and pre-recorded training videos. As well, just as in the past, providers will receive access to a training site preceding the July 8th transition.

Stay tuned for ongoing updates, and continue to send questions to our team members: tara@cafth.org, scott@cafth.org, paula@cafth.org, donna@cafth.org, maxine@cafth.org.We're here to help make this transition as smooth as possible!



Our Onsite Training Venue

We have a state of the art computer lab and separate conference room, equipped with wifi connection with video setup for attending webinars and training. From preliminary HMIS training, to Certification, to running reports, we are here to assist you. To schedule time for the training lab, please visit the MSCCoC MIS Help Desk and complete a ticket to attend.

Resource Quick Links


We will post several items of interest at various times during the month. We hope that our members find our site informative and useful. We welcome any suggestions or requests that you may have.You may contact, Paula May, at paula@cafth.org with any website related inquires.

Did you know...

..that MIS End-Users with Admin rights can change their contact information in MIS under their own personal profile? Be sure to have your your information updated!